UAN Services Go Mobile with M-EPF App

As we move into the future, our lifestyle is beginning to rely heavily on technology. Thinking 10 years in the past, it would have been difficult to imagine that a smartphone could allow you to order essentials such as food, groceries or services such as banking. But then, 10 years back, smartphones has just about made an entry in the market and were quite basic in their functionality. As technology improved over the years, more and more services started becoming available online.


One of the services which has adapted itself to the changes in people’s habits is the EPF or the Employee Provident Fund Organization. Starting with an online website which allows employees to carry out a multitude of functions, EPFO has also launched a mobile app early last year to bring added convenience to members.

In India, there are millions of individuals, subscribers and pensioners, who are members of EPFO, the government run retirement fund organization. While the EPFO website already provides assistance to a number of services not only to members but also to employers, the newly introduced EPFO app called ‘m-epf’ will facilitate users to perform a number of EPF related functions right from their mobile phone itself. The app can be downloaded from the Google App store on Google Play. The welcome screen of the app will ask you whether you are a member, pensioner or employer. You have to choose from the appropriate option before proceeding.

Currently the functions available within the M-EPF mobile app are limited. Members can either activate their UAN (Universal Account Number) from the app or check their EPF balance or view their EPF Passbook from the app.

How To Activate UAN From the M-EPF APP

If you want to activate your UAN from the app, you must click on the tab that reads ‘Activate UAN’. For this activation, you will be asked to provide information for required fields such as the Establishment Code, Extension, Employee Number, 12 digit UAN and your mobile number. Once you have provided all information, make sure you check the box that asks you to declare that all details provided by you are correct. Finally, click on the tab that reads ‘Activate’. If all information entered by you is correct, your UAN will successfully be activated.

SMS Based UAN Activation

Alternately, customers who do not have a smartphone can also activate their UAN via SMS. They will need to send an SMS to 7738 299 899. Once the UAN is activated, members can receive information pertaining to their EPF account, such as passbooks, account credit, etc.

Missed Call Service

Along with the M-EPF app, EPFO has also introduced a Missed Call Service to allow members to check their EPF balance. Members simply have to dial on 011 2290 1406 and they can find out their EPF balance, along with other account related information.


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